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BPD - 89

5 days

Doha

21 May, 2023

10900 QAR

Mastering People Management & Team Leadership

Course Overview:

This Mastering People Management & Leadership Kills training course enables experienced managers to ‘master’ people management & to have confidence that team leadership can be taught and makes a tangible difference to the manager, the team and the organization. An important area is that the difference between leadership and management is essential to understand.

The move to team leader or line manager is a significant change for a supervisor or technical specialist. Balancing wider organizational and customer demands with the needs of the team calls for a wide range of skills, and the ability and confidence to know when to stand back from operational pressures and understand the bigger picture.

Course Objective:

Upon successful completion of this course, participants will be able to:

Understand your role as manager and leader
Establish clear objectives and standards of performance for your teams
Manage your workload using effective prioritisation and delegation techniques
Maximise your influencing skills through skilled communication
Build an effective team and exceed expectations
Develop and leverage the capabilities of team members

Who Should Attend?

Mid-level managers
Supervisors
Team leaders
Employees who are potential to be promoted to a managerial or supervisory role

Course Content:

Module (01) Understanding Your Role:

Leader or manager?
Self-perception
Beyond the job description: finding out what your organization requires of you
Balancing conflicting stakeholder demands
Understanding the nature of change
A model for implementing change

Module (02) Personal Effectiveness, Time Management, and Delegation:

Understanding yourself and your organizational environment
Outcome orientation
Setting personal and team objectives
Managing performance
Finding and using time effectively
A model for effective delegation

Module (03) Communication, Influence & Conflict Management:

Channels of communication
Effective listening skills
Emotions and rapport
Persuasion and negotiation: the keys to personal influence
Managing conflict assertively

Module (04) Team Building, People Management, and Motivation:

How high-performing teams work?
Identifying team roles
Teams in practice: teambuilding exercise
Motivation and reward
Building and sharing a vision
Different approaches to leadership

Module (05) Enhancing Team Performance through Coaching and Development:

How people learn?
Coaching for personal and team growth
Feedback skills
Development planning
Next steps

Mastering People Management & Team Leadership

TRAINING PLAN FORM