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Incident & Accident Investigation & Root Cause Analysis
Course Overview:
In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses, property damage, spills and fires.
Critically, all incidents should therefore be thoroughly investigated demonstrating a proven company-wide process of efficiency and effectiveness linked to the Safety Management System (SMS). The more serious the incident the more extensive the investigation.
However, even a minor incident or near-miss incident also requires a thorough investigation as this may reveal significant potential for a serious future incident should the conditions be left uncorrected. While incidents seem to happen for obvious reasons, there may be things that contribute to an accident which are not always immediately apparent.
This training on Accident Investigation & RCA will provide you with the confidence and necessary professionalism to enable a thorough Accident Investigation as soon as practicable after the event.
Course Objective:
By the end of the training, participants will be able to:-
- Develop the knowledge and skills required to investigate all adverse events
- Understand the causes of accidents and ill-health
- Understand the elements that combine to form an accident
- Develop confidence & professionalism in investigating, interviewing & reporting
- Ensure all employees & contractors are aware of the SMS and ‘Safety Culture’
- Apply the legal requirements and company procedures
Who Should Attend?
- HSE Officers
- Supervisors
- Inspectors
- Advisors
- Auditors
- Investigators
- Client safety representatives.
Course Outline:
Module (01) Incident and Accident Causation Theories
- Incident & Accident Analysis Overview, Accident Theory
- Accident and Incident Causation Factors
- What are the necessary conditions for an accident to happen?
- Roles of a team during an Investigation
- Links between Risk Assessment and Incident Investigation
- Factors that contribute towards establishing a good safety culture?
Module (02) Investigation Methodology and Process
- Accident/Incident Investigation Process
- Finding facts
- Human influence
- Influencing factors
- Exercise: Investigation of example incident
Module (03) Interviewing Techniques, Collecting Witness Statements
- Preparation for the Interview
- How to conduct the Interview?
- Where to Conduct an Interview?
- Obtaining Witness Statements
- Forms of statements and interviews
- Exercise: Interview of the witness
Module (04) Root Cause Analysis
- What is the “Root Cause”and Why is it important?
- Basic vs. Root Cause: Getting from“effect” to“cause”
- What questions to ask to confirm “Root Cause”?
- From Root Cause to Prevention
- Consider the Human Error Issues
- Help to Establish and Maintain Regulatory Due Diligence
- The Role of Policies, Equipment and Training on Accident Prevention
Module (05) Report Writing and Recommendations
- Legal requirements for incident investigation
- Incident investigation policy for the company
- Cooperation with authorities
- Reporting formats
- Exercise: Compiling the report