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HSE - 11

5 days

Doha

3 September, 2023

11900 QAR

Incident & Accident Investigation & Root Cause Analysis

Course Overview:

In spite of all our best efforts, accidents and incidents occasionally occur. These unplanned or undesired events can adversely affect a company’s work operations and may include work-related injuries, occupational illnesses, property damage, spills and fires.

Critically, all incidents should therefore be thoroughly investigated demonstrating a proven company-wide process of efficiency and effectiveness linked to the Safety Management System (SMS). The more serious the incident the more extensive the investigation.

However, even a minor incident or near-miss incident also requires a thorough investigation as this may reveal significant potential for a serious future incident should the conditions be left uncorrected. While incidents seem to happen for obvious reasons, there may be things that contribute to an accident which are not always immediately apparent.

This training on Accident Investigation & RCA will provide you with the confidence and necessary professionalism to enable a thorough Accident Investigation as soon as practicable after the event.

Course Objective:

By the end of the training, participants will be able to:-

Develop the knowledge and skills required to investigate all adverse events
Understand the causes of accidents and ill-health
Understand the elements that combine to form an accident
Develop confidence & professionalism in investigating, interviewing & reporting
Ensure all employees & contractors are aware of the SMS and ‘Safety Culture’
Apply the legal requirements and company procedures

Who Should Attend?

HSE Officers
Supervisors
Inspectors
Advisors
Auditors
Investigators
Client safety representatives.

Course Outline:

Module (01) Incident and Accident Causation Theories

Incident & Accident Analysis Overview, Accident Theory
Accident and Incident Causation Factors
What are the necessary conditions for an accident to happen?
Roles of a team during an Investigation
Links between Risk Assessment and Incident Investigation
Factors that contribute towards establishing a good safety culture?

Module (02) Investigation Methodology and Process

Accident/Incident Investigation Process
Finding facts
Human influence
Influencing factors
Exercise: Investigation of example incident

Module (03) Interviewing Techniques, Collecting Witness Statements

Preparation for the Interview
How to conduct the Interview?
Where to Conduct an Interview?
Obtaining Witness Statements
Forms of statements and interviews
Exercise: Interview of the witness

Module (04) Root Cause Analysis

What is the “Root Cause”and Why is it important?
Basic vs. Root Cause: Getting from“effect” to“cause”
What questions to ask to confirm “Root Cause”?
From Root Cause to Prevention
Consider the Human Error Issues
Help to Establish and Maintain Regulatory Due Diligence
The Role of Policies, Equipment and Training on Accident Prevention

Module (05) Report Writing and Recommendations

Legal requirements for incident investigation
Incident investigation policy for the company
Cooperation with authorities
Reporting formats
Exercise: Compiling the report

Incident & Accident Investigation & Root Cause Analysis

TRAINING PLAN FORM