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OTP - 30

5 days

London

29 May, 2023

21900 QAR

Developing Expertise in International Protocol, Diplomatic Relations & Statecraft

Course Overview

Protocol executives oversee all the ceremonial activities that take place when overseas dignitaries visit, or executives travel abroad. They ensure their teams work closely with overseas delegations to manage all the visit details including liaising directly with monarchs, presidents, ambassadors, high commissioners, and their spouses. Plus ensuring official representatives know what is expected and appropriate during these visits.

They are the first to welcome visiting dignitaries and ensure their in-country stays are memorable for all the right reasons. They engage in conversation, introduce them to key individuals, host trips and events and oversee security.

This Expertise in International Protocol, Diplomatic Relations and Statecraft training course is designed to enable you to boost the effectiveness of your protocol department in overseeing relationships, etiquette, logistics and security at national and international levels.

Course Objectives

Upon successful completion of this course, participants will be able to:

Professionalism in analysing issues, solving problems, and remaining calm in stressful situations
Planning and organising: explaining clear goals, clarifying objectives, prioritising time, and resources, overseeing activities, identifying risks and contingencies, monitoring outcomes
Establishing and maintaining productive diplomatic relationships, identifying positions and needs, gaining trust and respect
Decision making in complex situations: identifying key issues, gathering data, making assumptions, proposing corrective actions, winning support for recommendations
Leadership: role modelling protocol and diplomacy behaviors, empowering others, establishing, and maintaining relationships with a broad range of people

Who should attend?

Any other professional who would like to improve their written communication at an advanced level

Course Content

Module (01) Business Protocol

Economic diplomacy and trade missions
Corporate diplomacy and public affairs
Advocacy and lobbying
Diplomatic challenges in different business markets

Module (02) International Affairs

Bilateralism as the building block for understanding international relations
Insights into The United Nations, NATO, and multilateral diplomacy
Managing cross cultural relationships, overcoming barriers
Global challenges including sustainable development, social justice, human rights, climate change, civil unrest, and nationalism

Module (03) Social Media & e-Diplomacy

Using the internet, social media, and digital tools for diplomatic activities
Managing relationships and engagement online
Policy implications and issues of going online
Balancing transparency with cybersecurity

Module (04) Issues & Conflict Resolution

Techniques for engaging in conflict situations including negotiation, mediation, and dialogue
Creative approaches including art and culture, social healing, and peace building
Using the Thomas Kilmann instrument to understand all sides’ preferences for managing conflict
Using the 7-step conflict resolution process to manage diplomatic issues

Module (05) Managing Diplomatic Relationships

Building a professional structure for managing diplomatic relationships
Accessing hard to reach VIPs
Deeping relationships that add value to your organisation
Dealing with complex relationship issues
Action planning

Developing Expertise in International Protocol, Diplomatic Relations & Statecraft

TRAINING PLAN FORM